Cemetery Services Ambassador

At Carriage Services, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. Carriage Services is an equal opportunity employer.

Rolling Hills Memorial Park is seeking a dedicated Cemetery Services Ambassador to support families by assisting with burial procedures, graveside services, and committal ceremonies. This role focuses on cemetery services, including providing on-site support during burials and ensuring a seamless experience for families.

Compensation: $21 per hour

Job Type: Part-Time

Location: Rolling Hills Memorial Park located in Richmond, California.

Key Responsibilities:

• Assist families by providing guidance and support during burials, graveside services, and committal ceremonies.

• Stand and assist during graveside services to ensure proper procedures are followed and that families receive respectful service.

• Escort families to designated burial locations and provide support as needed.

• Ensure seamless coordination of services, maintaining a calm and compassionate presence.

• Provide light physical support, such as setting up chairs, moving supplies, and handling small equipment.

• Offer general administrative assistance, including following up with families, answering inquiries, and coordinating cemetery services.

• Support the Family Service team with daily tasks and provide assistance on special projects for the Family Service Manager and Managing Partner.

Qualifications:

• High School Diploma or equivalent.

• Strong interpersonal skills with the ability to provide empathetic, professional service.

• Excellent organizational and communication skills.

• Ability to work both independently and collaboratively with the Family Services team.

• Comfort working in both indoor and outdoor environments, assisting families in designated gardens and handling administrative tasks.

• Prior cemetery or customer service experience is a plus but not required.

Physical Requirements & Work Environment:

• This role involves a combination of indoor and outdoor work, including assisting families in specific gardens and performing administrative duties inside the office.

• Some light lifting or setup of event-related equipment may be required.

• Must be adaptable to various working conditions, ensuring burial services and administrative tasks are handled efficiently.

• Works on Weekends